Posts tagged as:

seth godin

Respect customers and yourself

by Bill on July 24, 2010

(This was first posted Sept. 18, 2004.) In the various blogs I visit, and in other sources, I continually come across discussions about customers and their experience of businesses, large and small. One of the themes that pops up frequently is respect, as in Seth Godin’s recent posting, Trust and Respect, Courage and Leadership. You [...]

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‘Emotions are contagious’

by Bill on June 8, 2010

I wrote a review of a book I’m currently rereading, Exuberance: The Passion for Life by Kay Redfield Jamison. (You’ll find it over at Thoughtwrestling.) This morning, I was looking over a chapter titled “Throwing up rockets,” a phrase from P.T. Barnum and it started me thinking about a few other things, like school murals [...]

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It is not enough to be able to read. You have to know how to read. In other words, it requires some critical thinking. The internet is a good example, especially when it comes to the difference between guidelines and rules. A lot of online material concerns ways to do things: tips, how to’s, and [...]

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Scheherazade told one thousand and one stories over one thousand and one nights for good reason – to stay alive. Her chief lesson is simple: publish or perish. Actually, in her case, it was also publish and perish – maybe. It wasn’t enough for her to simply tell a tale. It had to be good. [...]

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Seth’s silly request

by Bill on April 25, 2010

I don’t mean this in the negative way it sounds but for me Seth Godin’s request, Empty your library, is silly. No need to ask — I do it anyway! (He asks us to share our copy of his book Linchpin.) Mind you, I’m a bit of a book geek so it’s harder for me [...]

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Satisfaction vs. success

by Bill on April 12, 2010

Given a choice between satisfaction and success, I’ll take satisfaction every time. Why? Because of the difference between the two. One is focused internally and the other externally. We often speak of satisfaction as a negative thing. When we say we’re satisfied we often mean, “It’s okay. I’m satisfied.” Something is good enough, not great. [...]

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I have finally finished Linchpin: Are You Indispensible?, Seth Godin’s most recent book, and I liked it a lot. How could I not? It got my brain working overtime thinking about this and that and everything in between. I recommend it to others for several reasons: 1) to see the work you do in a [...]

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