Random posts
- Repetition is good so it’s good to repeat ourselves
- What is Google?
- Please don't speak this way
- Discouraging words - framing and control
- Ten things that give me the willies
- Intersection: I reveal what it is I do
- Twitter and the current of ideas
- I blog a blip
- Lost in The Shallows
- Writers are confidence men
The Archive
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Tag Archives: seth godin
Respect customers and yourself
(This was first posted Sept. 18, 2004.) In the various blogs I visit, and in other sources, I continually come across discussions about customers and their experience of businesses, large and small. One of the themes that pops up frequently … Continue reading
Posted in Business, People
Tagged blog, Blogs, Business, business success, customer, customer support, employees, enthusiastic employees, ethics, experience, leadership, People, pride, problems, self respect, seth godin, shoddy products, success, word of mouth
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Guidelines vs. rules: bamboozled by bullets
It is not enough to be able to read. You have to know how to read. In other words, it requires some critical thinking. The internet is a good example, especially when it comes to the difference between guidelines and … Continue reading
Posted in Communication, Writing
Tagged brevity, bullet points, bullets, chunk, chunks, critical thinking, executive summaries, powerpoint presentations, seth godin, truth, words, Writing
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