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dave winer

Confusing the mode with the use

by Bill on November 23, 2009

I came across two links that I thought were worth sharing. The first is a blog post by Dave Winer and it’s called How Hollywood portrays bloggers. In it he says, “A blogger isn’t just someone who uses blogging software, at least not to me.” I agree and this is one of the misperceptions about blogging that comes up again and again with those who really don’t know much about blogging. How the software is used and why it’s used as it is — that’s what defines a blogger.

The how’s and why’s, by the way, are many.

The other link I wanted to share was to this story: A Portuguese success story: could i be the future of newspapers? (Found via @jayrosen_nyu) I thought it was a fascinating approach and hope the paper succeeds. Its early success suggests that newspapers are not dead, as we often hear, but in transition. As with my blogging comment where I argue too many confuse the software with the way it is used, too many people see the problems newspapers are experiencing as residing in the mode rather than the use.

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Journalism again – how to see it

by Bill on May 21, 2009

Through a tweet (@davewiner) I came across a column on the Christian Science Monitor. It was by Robert G. Picard and was titled Why journalists deserve low pay. I think it says in a much better way (as in clearer) what I’ve been getting at in a few of my posts.

His headline, of course, is meant to draw attentention. And I’m sure his opening probably wouldn’t sit well with some:

Journalists like to think of their work in moral or even sacred terms. With each new layoff or paper closing, they tell themselves that no business model could adequately compensate the holy work of enriching democratic society, speaking truth to power, and comforting the afflicted.

Actually, journalists deserve low pay.

Wages are compensation for value creation. And journalists simply aren’t creating much value these days.

Until they come to grips with that issue, no amount of blogging, twittering, or micropayments is going to solve their failing business models.

The essence of the column, however, is in the summary: “The demise of the news business can be halted, but only if journalists commit to creating real value for consumers and become more involved in setting the course of their companies.”

It’s worth reading column, even if it doesn’t say anything that hasn’t been said before. What it does, I think, is put it together and state it more clearly than I’ve seen.

And for what it’s worth, here are a couple of my flounderings on the subject:

Note:

From the CSM: “Robert G. Picard is a professor of media economics at Sweden’s Jonkoping University, a visiting fellow at the Reuters Institute at Oxford University, and the author and editor of 23 books, including “The Economics and Financing of Media Companies.” This essay is adapted from a lecture Professor Picard gave at Oxford. He blogs at  http://themediabusiness.blogspot.com/

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It seems ironic but the very companies that provide methods of communication on the Internet manage communication terribly. We see it time and again.

The latest is Twitter and changes they made in how Reply works. For a good summary of it, see Dave Winer’s Lessons from the changes in Twitter.

Whether the changes were significant or not, and whether the community response was warranted, is irrelevant to my point. This is about how the company communicates with its community.

Most people are aware of the ongoing problems Facebook has in interacting with their community. An example would be their latest redesign and prior to that the fiasco over their terms and conditions.

And there was the recent Amazon “Oops!” (See my post, Lessons learned from the Amazon kerfuffle.)

You’ve got to ask, “Why do they communicate so badly?” You would think that if any companies would be aware of the need for transparency and of how quickly even the smallest thing can spread like wildfire online, these would be the companies. You would also think that they would be would be standards for other companies to go by in how to communicate with your community.

But they’re not. They’re dumb as stumps.

Why? Honestly, I can’t figure it out.

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Random burbles on a Saturday morning

by Bill on May 2, 2009

My post yesterday, The class system alive and well and now online, was tweeted by Dave Winer (@davewiner) and he has oodles of followers so my site, at least that post, had a major spike in traffic. By major spike I mean in the context of the modest traffic I usually get. I was glad he tweeted it not because I dream of huge numbers but because if you write something you hope someone will read it. (But numbers are nice!)

That aside, it reminded me once again that I really need to clean up my sidebar, like that blogroll which hasn’t been revised in a long time. With the way things are evolving these days, with Twitter, Facebook and all the others, is there much point in a blogroll anymore? Oh yes … I forgot. SEO and all that Google ranking stuff. (Is one of the effects of the evolving internet(s) that writing has become a pain in the editorial backside?)

***

I read Cory Doctorow’s Transparency means nothing without justice from The Guardian and think his point is a good one. It’s one thing to be transparent but quite another to do something about what transparency reveals. I tweeted the link. Then, immediately after, I tweeted:

“On the other transparency hand … is what we’re seeing what is really happening? What are we not seeing?”

What is visible isn’t always all that’s going on. That’s why people refer to “context.” What happened prior to and subsequent to an incident? Sight is also not the only sense we have.

I’m not taking issue with the need for transparency. I’m just trying to say that seeing something as it happens or happened doesn’t necessarily tell the whole story. And often we dichotomize a situation (good guys vs. bad guys) and it frames the way we see it and relate it to others.

In other words, just as the article says transparency is not a panacea — it needs follow-up in order to achieve justice — what transparency means requires some defining because what we see must be interpreted.

***

I don’t usually listen to podcasts (I’m not sure why) but I did yesterday when Nick Carr’s post Is Twitter making us stupider? had a link to a podcast he did with InformationWeek’s Fritz Nelson. It was interesting to me because he speaks a bit about what his next book will be about.

What I was particularly interested in was what he had to say on a subject I wonder about: how community, both online and off (he spoke primarily of online) tends to be exclusive rather than inclusive, which is what my post yesterday touched on. I don’t think he spoke in terms of “community.” What he spoke of is what I think is one of the aspects of community and one we see online quite a bit: hearing what we want to hear. We gravitate to like minds and like views. In the polarization that results we start seeing positions getting more dogmatic and their articulations increasingly strident.

It’s a suspicion I’ve had for a while. In Carr’s book, when it comes out, there will hopefully be some references to studies that indicate if this is the case.

Or not. :-)

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"Upstairs, Downstairs" TV show.I think Leonard Cohen got to the heart of the class system best in his song “Democracy” where he sings about, “… the homicidal bitchin’ that goes down in every kitchen to determine who will serve and who will eat.” That pretty much explains the why and what of it.

The phrase may be a bit misleading, at least in the sense I mean it, in that it is not so much a system as a manifestation of human behavior or traits. There are rich people, there are poor people and there is a large, ill-defined group of people in the middle.

I was thinking about “class” recently and, surprisingly, found a couple of articles and posts online that spoke to the same topic. There was a NY Times article, Let Them Eat Tweets (Virginia Heffernan) and also Dave Winer’s What I learned about being rich. The first prompted the second and both touched on the subject of, “…how connectivity is for poor people.” To be more accurate, it’s for anyone who is not rich.

This entire topic was brought up by Bruce Sterling who, apparently, “… proposed at the South by Southwest tech conference in Austin that the clearest symbol of poverty is dependence on ‘connections’ like the Internet, Skype and texting. ‘Poor folk love their cellphones!’ he said.” (Quote from Let Them Eat Tweets.)

In his post, Dave Winer says of this poor people-connectivity business, “I learned about this when I made enough money in the late 80s to realize what wealth buys — distance. Then it took a few years to learn that distance is not what I wanted, in fact I don’t think it’s human to crave distance. People are built to want to be among others, at least I was.”

I’m not sure of what I think of all this but I think it’s probably true that rich people don’t want or need the connectivity. (But is that due to wealth or due to the fame or celebrity that goes with it?). But it’s also true that the poor aren’t really a part of these discussions. The truly poor, regardless of want or need, don’t have connectivity because they can’t afford it. As far as the discussion about “connectivity is for poor people,” poor people here means the middle-class. The poor are excluded.

The discussions also betray a Western bias in our thinking. The people we’re really talking about are the rich and the big, generic group in the middle. Excluded are the poor, the genuinely poor, those in our cities and towns and that great amorphous mass we see in those charity ads about making donations, sponsoring children and families, the unnumbered many in all those countries with names we have difficulty pronouncing.

When we use terms like “class” or “class system” we usually conjure an idea along the lines of the 19th century, maybe a Victorian world, something like that show from years ago, “Upstairs, Downstairs.” In our minds, there is something of a disconnect. We don’t see it as applicable to our lives. Class means vertical alignment: the poor, the middle class, the rich.

But when we look at these economic distinctions and what “class” really means, and particularly when we look at the middle, we see distinctions are also horizontal. Class is a form of tribalism: who is part of my tribe and (often more important) who is not. Our distinctions are often more about exclusion than inclusion.

For example, following a plethora of stories and posts about Twitter recently, we now see the “inevitable” backlash (which some call ‘fake‘). Fake or not, if we look at popular culture we see it really is inevitable because, just as much of the enthusiasm for Twitter was irrelevant, so is much of the backlash. It’s like popular music. Once something becomes too popular, too mainstream, many feel the need to go against the grain because that is an aspect that defines their tribe, their identity.

Popular music may be the best example of how we section ourselves off horizontally. We choose a genre or genres: country, pop, indie, alternative, jazz and all the others. Then, we choose an artist or artists. Then, we choose to be on the popularity side or the anti-popularity side of the fence.

A while back I wrote a post (This is not about Celine Dion – or is it?) that talks about Carl Wilson’s book “Let’s Talk About Love: A Journey to the end of Taste.” It’s a book about aesthetics and musical tastes and takes as a jumping off point the fact that Wilson doesn’t like Dion’s music, so he examines why that is so. One of the remarks from my post about it was this:

The other aspect I found interesting is the discussing of the cultural and social aspects of what we do and don’t like and how, to a great degree, it ends up being a class thing. “I’m better than you because I listen to the right music; you’re beneath me because you listen to that schmaltz.”

It’s that phrase, “I’m better than you …” that lies at the heart of all our distinctions. Whether we like to admit it or not, a sense of superiority is at the core. Depending on where we fall within all these distinctions (in the eyes of others) and how we identify ourselves to ourselves, we feel better or less than others, and those others see us as better or less than them.

Think of all the ways we define ourselves, and of the degree to which they combine for even more distinctions:

  • economics
  • politics
  • gender
  • sexual orientation
  • region
  • tastes (and its subsets: music, food, film etc.)

The list goes on and on. And often, as with those of us who are interested in technology and social media, once we have our identity defined, the definition we choose tends to limit our view. I’d argue that one of the main features of distinctions is their limiting character. I’m often surprised, after a day working on my laptop, handheld devices and being online, when I rejoin the “real” world and meet people who haven’t been online or even used their computers for a week or more, or don’t see the point or use of social media tools. My first reaction tends to be negative, as if I’ve encountered a 21st century version of barbarism. I have to remind myself that my world is not theirs, no more than theirs is mine. And there are as many ways of being in the world and interacting with it as there are people.

Conversely, to use another example, others sometimes see me as a kind of barbarian because I’m not interested in something that is part of their identity, like athletics or fine cuisine. I recall an interview with John Lennon I read years ago (when my musical tastes were very particular). He spoke of the musical artists and songs that he liked. I was appalled! How could one of my music heroes like such worthless pop music! It was unthinkable.

But it was so and my world was limited and I was not the standard by which the world lived. And none of us are.

We all still embrace the class system because it is in our nature. Can we eliminate it? Probably not. What we can do, however, is question ourselves, our beliefs and our likes and dislikes.

We can also try to keep in mind that the world is a very big place and what we know of it, and the people living in it, is very limited. And just because we like something it doesn’t follow that someone else must.

One last thing … One of the reasons technology is such a huge aspect of our world currently is primarily because it appeals to people with money and therefore generates money (to the rich, perhaps, mainly for the latter reason). That’s not to say it doesn’t have beneficial aspects – it clearly does. But they are irrelevant beside its revenue generating aspect which is due to its appeal to the big, ill-defined middle class and, in another way, to the rich.

Class again.

It is also likely helpful to the poor but they are not involved in the equation. They’re just an aside.

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