by Bill on August 27, 2010
The other day I came upon some writing I did quite a while ago. By “a while” I mean fifteen to twenty years ago. Amid all that writing I found a series of stories I wrote. I had put them together under a tentative title, Rather Short Stories for Rather Small People. Other than being [...]
(This was first posted Sept. 18, 2004.) In the various blogs I visit, and in other sources, I continually come across discussions about customers and their experience of businesses, large and small. One of the themes that pops up frequently is respect, as in Seth Godin’s recent posting, Trust and Respect, Courage and Leadership. You [...]
On Saturday, Jonathan Fields had an interesting post titled, “Is social media killing authenticity?” I found the question intriguing partly because I think the answer is likely yes, at least in the sense Fields is talking about it (as in, people reporting words heard taken out of context). I had asked a similar question in [...]
by Bill on April 23, 2010
Today I have a post over at Thoughtwrestling, one I’m both happy with and unhappy with. Actually, I don’t quite know what to think of it. I like it, but it’s not quite what I was hoping for. The post is called Can we choose to be creative? It produced a number of rabbit warrens, [...]
The internet is full of epigrams, aphorisms and quotes. I used a few in my post yesterday. You see them every day in tweets and status updates. They’re all over the place. Why is that? What are they for? They’re signage. That’s the simple answer. They’re wayfinding information. As with anything, excess turns them into [...]