by Bill Wren on August 27, 2010
The other day I came upon some writing I did quite a while ago. By “a while” I mean fifteen to twenty years ago. Amid all that writing I found a series of stories I wrote. I had put them together under a tentative title, Rather Short Stories for Rather Small People. Other than being [...]
by Bill Wren on July 24, 2010
(This was first posted Sept. 18, 2004.) In the various blogs I visit, and in other sources, I continually come across discussions about customers and their experience of businesses, large and small. One of the themes that pops up frequently is respect, as in Seth Godin’s recent posting, Trust and Respect, Courage and Leadership. You [...]
by Bill Wren on July 8, 2010
You’re a small business owner and you have to get on that social media thing. Everybody says so. Everything you read says so. You can’t turn around without someone asking what you’re doing with social media. And you’ve looked at it. You’ve been on Twitter and Facebook and you’ve read articles and you’ve talked to [...]
by Bill Wren on June 8, 2010
I wrote a review of a book I’m currently rereading, Exuberance: The Passion for Life by Kay Redfield Jamison. (You’ll find it over at Thoughtwrestling.) This morning, I was looking over a chapter titled “Throwing up rockets,” a phrase from P.T. Barnum and it started me thinking about a few other things, like school murals [...]
by Bill Wren on June 7, 2010
On Saturday, Jonathan Fields had an interesting post titled, “Is social media killing authenticity?” I found the question intriguing partly because I think the answer is likely yes, at least in the sense Fields is talking about it (as in, people reporting words heard taken out of context). I had asked a similar question in [...]
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