asking questions and discovering how little I know
From the category archives:
(This was first posted Sept. 18, 2004.) In the various blogs I visit, and in other sources, I continually come across discussions about customers and their experience of businesses, large and small. One of the themes that pops up frequently is respect, as in Seth Godin’s recent posting, Trust and Respect, Courage and Leadership. You [...]
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“All life we work but work is a bore. If life’s for living, what’s living for?” – The Kinks – On a whim, I did a quick Google search for, “What is living for?” It didn’t have an answer. (It did, however, provide me a link to Wikipedia and an entry on sustainable living.) I [...]
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You make something. It’s intended to do this and to be used in a certain way. Then people come along and muck it all up by using it in an entirely different way. You intended this; people did that. People make you nuts sometimes. Ian Roundtree had a post on the weekend where this came [...]
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I just came back from walking the dog in the park. While there, we met a guy. We stopped and chatted. He told me his story. I now feel exuberant. His story contained joy and tragedy; points of recognition; coincidence; verve and laughter. It amazed me. It goes like this: If you’ve read my posts [...]
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I'm Bill Wren, a writer-editor, social media enthusiast in Fredericton, New Brunswick. And that would be my dog, Molly Bloom, as a logo in the header.
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Listen to the silence and pay attention
by Bill on July 12, 2010
Noise is a common complaint about social media. We often say there is too much worthless chatter. When we say this, we’re complaining about content. It’s of no value to us; it’s all noise. For people like myself who work in social media, we’re usually referring to the tsunami of tweets and posts and updates [...]
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