by Bill on October 30, 2004
Seth Godin recently wrote Beware the CEO blog, a cautionary post about the disconnect between what the average CEO is like and what a good blog requires from a blogger. It’s a variation on the theme I posted about back in August, Don’t go there – corporate blogging, the disconnect between corporate culture and blogs. [...]
by Bill on October 24, 2004
Over at Seth Godin’s blog he posted a little something called The Selfish Marketer (part XIV). It’s absurd, so much so it’s funny. But it’s also a good example of what happens when you don’t follow a process through like a customer. (Something I touched on from a support perspective in Web writing rule 5 [...]
by Bill on October 13, 2004
I’m about halfway through the latest collection of Alice Munro stories. It’s called Runaway and I’ve read the first four stories. Three of these (Chance, Soon and Silence) form a kind of trilogy of the Robertson Davies variety, which means they stand alone but are connected by a character. Mind you, to some degree they [...]
by Bill on October 11, 2004
A blurb for a recent manifesto from ChangeThis caught my attention. It was the George Lakoff Manifesto and it has to do with framing. I was excited to see someone discussing it as I think it’s critical to understanding how we discuss subjects today. Unfortunately, it turned out to be simply a lot of political [...]
by Bill on October 3, 2004
In my 12 rules for Web writing, one of my favourites is this one: 8. Know a little but not a lot. Know enough to write about it but be sufficiently ignorant to ask the right questions. I came to this conclusion while doing marketing and technical writing. In some cases it was support material [...]