September 2004

Your job and supply and demand

by Bill on September 27, 2004

Job problems? Have a look at Escaping a dead-end job on David’s blog, Ripples. This is the best kind of writing because it doesn’t just describe a problem it suggests ways of dealing with it. One of the things that has always struck me as odd about employees and their jobs is that while companies [...]

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12 rules for Web writing

by Bill Wren on September 26, 2004

The other day I came across something I wrote three years ago (somewhere around 2000 – 2001). It was rules for writing for the Web. I think I made this list to help get my thoughts straight. The rules are pretty pretentious. (I think I was trying to sound like some great voice of authority [...]

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Being a Canadian, it kills me to say this but … we are such a country of idiots! I can’t really comment on this rationally right now because I’m just too angry, but … Only a Canadian could come up with the idea of charging a fee for something that’s free. And only a Canadian [...]

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A contradictory time of year

by Bill on September 20, 2004

We’re about to pass into what is officially fall though in this part of the world it has felt like autumn for some time now. Summer made a very early and hasty retreat this year. Personally, I find this a very contradictory season. On the one hand, work seems to move into an overdrive mode. [...]

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In the various blogs I visit, and in other sources, I continually come across discussions about customers and their experience of businesses, large and small. One of the themes that pops up frequently is respect, as in Seth Godin’s recent posting, Trust and Respect, Courage and Leadership. You would think it would be easy to [...]

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